We’re here to help.

At Damiva, we aim to do much more than just sell products. We want to women’s health into the spotlight and create a community of women who support and advise each other. Through this site, our social media presence, and our Vagina Talk Blog, founder Chia Chia Sun and colleagues share both science and personal experiences, to ensure our customers know they are never alone. That’s why your trust is so important, and why we strive to be as reachable as possible.

Get in touch with us

We’re here to help if you have any questions

Questions about returns?

In the unlikely event that a Damiva product arrives damaged or otherwise fails to meet your expectations, we want to hear about it. Email our Returns team straight away at:

returns@damiva.com

Want to become a retailer with us?

We won’t be satisfied until our life-changing products are available to women all over Canada and the USA. If you’re interested in becoming a Damiva retailer, send us an email at the address below to get started:

retailer@damiva.com

Are you a health professional looking for more information?

Family doctors, gynaecologists, naturopaths, pelvic health physiotherapists and menopause practitioners are already discovering what a difference Damiva products can make to their patients’ quality of life. For detailed product information, email:

expert@damiva.com

Just want to reach out, say hi or ask a general question?

We’d love to hear from you. We strive to return all emails within 24hours. If you have an urgent request, please type “Urgent” in the subject line.

hello@damiva.com

Connect with us

Chia Chia Sun – Founder

chiachia@damiva.com

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Frequently asked questions

Is Mae natural?

The all-natural formulation contains no water or alcohol, both of which dehydrate the delicate mucous membrane of the vagina over time. Instead, Mae contains emollient plant butters for silky lubrication, and hyaluronic acid—a moisturizer manufactured naturally by the body.

How long do I need to use Mae?

Mae takes a few weeks for most women to obtain results. However Mae’s all natural composition makes it suitable for long-term use.

How do I use Mae?

Most women use Mae every 1 to 3 days, at bedtime to allow for maximum absorption. It is safe to use Mae daily however we do not recommend more than once a day.

What are the ingredients in Mae?

Mae has all of the good:
  • Natural kokum & cocoa butters
  • Sea buckthorn extract
  • Hyaluronic acid
  • Sucrose
  • Vitamin E
And none of the bad:
  • Parabens
  • Petroleum
  • Water/alcohol base
  • Perfumes
  • Stabilizers

Why does Mae have sucrose?

Topical sucrose has been shown to be as effective as metronidazole (an antibiotic) in curing bacterial vaginosis. Topical sucrose has also been shown in clinical trials to help with yeast infections. It’s a common misconception that topical sucrose feeds yeast infections when, in fact, it is only ingested sucrose that contributes to yeast. The reason is that topical sucrose feeds the right type of bacteria for the optimal vaginal environment. Please email info@damiva.com if you’d like to read the scientific articles on sucrose helping with bacterial vaginosis and yeast infections.

Does Mae have any preservatives?

No, Mae does not have any chemical preservatives. Vitamin E is added instead of harsh chemicals such as parabens to prevent microbial growth, and the ovules are sealed in air-tight packaging to prevent degradation and contamination.

Does Mae have any hormones?

Mae does not contain any hormones.

Does it interact with hormonal therapies?

No evidence exists to show that Mae interacts with hormonal therapies for vaginal dryness.

Does Mae interact with any medications?

To date there is no evidence of Mae interacting with any medications.

Is Mae tested on animals?

No

Is Mae a lubricant?

Mae is a vaginal moisturizer and not a traditional lubricant due to its all natural composition and specific design for women for long-term. Mae enables the the vagina to stay as moist and comfortable as it would be under ideal conditions.

Who gets vaginal dryness?

Although loss of vaginal moisture is most common among women who are menopausal (i.e. have not had a period for 12 months), it can affect younger women. Vaginal dryness occurs due to hormonal changes after menstruation, postpartum, during breast feeding or during peri-menopause (typically ages 40 to 50) or as a side-effect of taking certain medications, such as oral contraceptives, antidepressants, and antihistamines.

Is Mae safe to use with condoms?

Mae is not safe with latex condoms. Non-latex condoms are available at your local drugstore.

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