Easy! Once you've placed your order, you should receive a confirmation email right away, followed by a shipping confirmation email within 2 business days. In your shipping confirmation email, you'll find the tracking number for your order.
Once you receive tracking information for your order, we can not change your shipping address. If you realize an error in your address immediately after you make your purchase, we can not guarantee an address change but we will do our best to reroute your delivery.
If you receive a damaged product in the mail from damiva.com or damiva.ca, please reach out to us at firstname.lastname@example.org and we will provide next steps to make sure you receive a replacement or a refund.
Our happily helpful Damiva Experts are on hand if you need them, whichever way you contact us. If you are reaching out in regards to an order, please include your order number so we can assist you as fast as possible!
Need immediate assistance? You can call us at 1-800-311-1532 or Email us at email@example.com.