Wholesale Terms of Services

Wholesale Terms & Conditions


  1. How to Place An Order
  • Submit your order either via our wholesale site at www.damiva.com/wholesale or, alternatively, send an email with the completed pdf order form to wholesale@MyDamiva.com
  • You must be a registered user to view the wholesale site. If you have not yet registered please go to the web site, click on "Log In" then "Create New Account". Follow the prompts and submit your information. After submitting, we will verify and send you a verification confirmation email. After our confirmation email, you will be able to place wholesale orders. 
  • Call our customer service representative toll free 1-800-311-1532 

  1. MSRP. Products or goods purchased from Damiva shall be sold at the minimum of the manufacturer’s suggested retail price (MSRP). 

  1. Distribution Channels, Resale. The products purchased from Damiva are intended to only be sold at the retailer's physical facility. Permission is required in advance for products to be sold on an electronic platform for patients. 

  1. Wholesale Pricing. All prices are listed in US dollars and include shipping. Prices are subject to change without notice.

  1. Returns. Returns are only accepted for damaged goods. Returns must be made in writing directly to wholesale@mydamiva.com within 5 days of delivery date quoting invoice number. No returns are acceptable without Damiva prior approval and delivery instructions for transport. 

  1. Payments. Damiva accepts credit card (MasterCard, Visa, American Express), Wire, ACH, Zelle and eCheck payments. Fees may occur.

  1. Terms. Our invoices which are automatically sent after placing the order are due for payment immediately. Orders over 10,000$: 60% due for payment immediately after placing the order and 40% before shipping.

  1. Damages and Defects. Please inspect all shipments immediately upon arrival. Please contact wholesale@mydamiva.com within 5 days of receipt of damaged or defective shipments. Returned merchandise will be replaced with new merchandise. Returned merchandise will not be accepted if it is held for more than 15 days after receipt.

  1. Delivery Window  Please allow at least 10 to 14 days from the time of your order for completion of delivery of items. Larger orders may require more time; please contact us for information about availability.

  1. Backorders  Out of stock goods will be back-ordered and shown on your invoice. If back-ordered goods are in stock at the time of your next order they will be added to your order without duplication. Outstanding back-orders will be shown on each invoice. If you wish to cancel any back-order or not have back-orders listed at all, please inform us.